Frequently Asked Questions
Your guide to shopping the latest fashion at Pharmaco.shop UAE
What are your delivery timelines within the UAE?
We offer standard delivery across all emirates within 1-2 business days. Orders placed before 2 PM in Dubai often qualify for same-day delivery.
What is your return and exchange policy?
You can return or exchange any unworn items with original tags within 14 days of delivery. Please note that for hygiene reasons, swimwear and undergarments cannot be returned.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard), Apple Pay, and Cash on Delivery (COD) for orders across the UAE.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' button. We recommend checking these measurements as sizing can vary between different international brands.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an SMS and email containing a tracking link from our courier partner to monitor your delivery in real-time.
Are the products on Pharmaco.shop UAE authentic?
Absolutely. We pride ourselves on sourcing directly from authorized distributors and brands to guarantee 100% authenticity for every fashion item in our store.